Payment Policy

Payment Policy - WalkPro

At WalkPro, we strive to make your shopping experience as seamless and secure as possible. Below is our comprehensive payment policy for orders within the United Kingdom:

Accepted Payment Methods:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: Secure and convenient, PayPal allows you to pay using your PayPal balance, linked bank account, or credit/debit card.
  • Apple Pay & Google Pay: For quick and easy payments via your mobile device.
  • Bank Transfers: Direct bank transfers are also accepted. Please contact our customer support for details on how to complete your purchase using this method.
  • Klarna: Enjoy flexible payment options with Klarna, allowing you to shop now and pay later.

Payment Security:

We use advanced encryption and secure servers to protect your payment information. Your personal and payment details are processed securely and confidentially.

All transactions are subject to validation and authorization by both the card issuer and us to ensure security.

Payment Confirmation:

After you place an order, you will receive an email confirmation detailing your purchase. This email will include your order number, the products you ordered, and the total amount charged.

Pricing and Currency:

All prices on our website are listed in GBP (British Pounds). The final amount charged to your card will be in GBP and may vary slightly due to currency conversion rates if you are using an international card.

Prices include applicable taxes where applicable.

Order Processing:

Orders are processed once payment is confirmed. Any delays in payment authorization may affect the processing and shipping times.

Failed or Declined Payments:

If your payment is declined or fails for any reason, please ensure your payment details are correct and retry. If the problem persists, contact your bank or card issuer for further assistance.

Refunds:

Refunds for returned items will be processed using the original payment method. Please allow 7 business days for the refund to appear in your account after we have received and processed your return.

Fraud Prevention:

WalkPro reserves the right to cancel any order that appears to be fraudulent or suspicious. We may also require additional verification for large orders or those flagged by our payment security system.

Thank you for shopping with WalkPro. We are committed to providing you with a secure and convenient payment experience. If you have any questions or need further assistance, please contact our customer support team.